You can return your iouiou item within 90 days of placing your order.
The iouiou item must be in the same condition in which you received it, with no apparent signs of use, correctly labeled and in its original packaging.
iouiou reserves the right to refuse late returns if the garments are not in the same condition in which they were sent and / or if they are not in accordance with our return conditions. For more information go to the Exchanges and Returns Page
The shipping of your order is made through a specialized carrier, guaranteeing delivery within the stipulated time, to the address of your choice.
We advise you to choose an address where you are in working hours (9am - 6pm). We inform you that it is not possible to make deliveries in sections.
Please be advised that iouiou delivery dates could be delayed during the Promotions, Sales, Black Friday, Holidays and Stock breaks. After the order leaves the warehouse, you will receive an email with proof of purchase and shipping information. In this e-mail you'll find the order tracking number and the link of the web page of the carrier, which allows you to track your order.
For more informations go to the Shipping Orders Page